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US version vs International version

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‎06-07-2017 14:33 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

‎06-07-2017 14:33 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

I want to order a fitbit flex 2 from Amazon. There's the US version and International version.  What's the difference between both?  Will the US version work outside of the US? (I don't live in the US).

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10 REPLIES 10

‎06-08-2017 19:27

‎06-08-2017 19:27

As far as i am aware there is no difference in the trackers, but the app is different (minor differences). 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-09-2017 04:56

‎06-09-2017 04:56

I live in Europe, but bought the Flex 2 while on vacation in USA - I actually didn't know there was an international version. 

 

I don't have any problems using the US version.

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‎06-11-2017 18:10

In response to AliceSC

‎06-11-2017 18:10

So, your US version fitbit works in Europe with no issues?

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‎06-12-2017 01:29

In response to tj900114

‎06-12-2017 01:29

Correct Smiley Happy

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‎01-11-2018 21:33

In response to AliceSC

‎01-11-2018 21:33

Dose the Fitbit surge (us)version work the same in the United States or on iPhone 

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‎04-27-2018 07:32

‎04-27-2018 07:32

If a device is known as an “International version”, it means that that device can be used on any carrier around the world. If the device is known as a “U.S. version, then it is only used with carriers from the U.S.. So if you are currently living outside the U.S., it is probably best that you go for a Fitbit that is an international version. I hope this helps for you. If you have any other problems, just ask. 🙂

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‎04-30-2018 05:20

In response to Cyberdine

‎04-30-2018 05:20

You might be wrong here, there is no carrier involved with Charge2 or any other fitbit device, the unit will operate just as normal as in US  let me ask you  where do you put your sim??  In fitbit unit or phone  🙄 only powersuplys  wallchargers if any will be diferent but here they are USB cabels so again you can hook up on any wall charger. 

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‎06-15-2019 02:42

In response to Cyberdine

‎06-15-2019 02:42

I am using US version and using it in Asia country with Asia apps store and haven’t encounter any issue with it. 

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‎07-10-2023 08:26

‎07-10-2023 08:26

I am aware of a difference in the replacement cover age 2 years in Europe v 1 year in USA….

just fyi if you buy the Fitbit from Amazon make sure you buy from the Fitbit Amazon store or it won’t be covered at all!!

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‎07-17-2023 06:24

In response to yesladyvoodoo

‎07-17-2023 06:24

@yesladyvoodoo this is because of the Europe regulations, oppose to the USA regulations.. 

When it comes to the Flex 2, the line was discontinued 5-6 years ago 

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