07-04-2016
13:06
- last edited on
08-20-2020
16:59
by
MatthewFitbit
07-04-2016
13:06
- last edited on
08-20-2020
16:59
by
MatthewFitbit
07-05-2016 10:56
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-05-2016 10:56
@mnandi Thanks for stopping by! You will see a difference between the steps on the challenge and the ones on your dashboard step count. That happens because some of the steps don't sync on the challenge because the challenge will be "closed" whenever it is 12pm on the challenge creator's time zone. Check this post for more details. Also, manually logged activities steps will not count towards challenges.
Keep me posted! ![]()
Best Answer07-06-2016 05:13
07-06-2016 05:13
Best Answer07-06-2016 05:46
07-06-2016 05:46
Best Answer08-02-2016 05:20
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-02-2016 05:20
Hi @mnandi it is nice to see you again in the Fitbit community. Is it possible to get a screen shot of the issue you are having?
i'll be waiting for your reply. ![]()
Best Answer05-16-2020 12:50
05-16-2020 12:50
Hi I am currently having this exact issue. My count is 6000 steps behind in the challenge. Please advise if there is a way to correct this.
Best Answer