09-09-2014
13:13
- last edited on
08-20-2020
16:59
by
MatthewFitbit
09-09-2014
13:13
- last edited on
08-20-2020
16:59
by
MatthewFitbit
My goal is 10,000 steps a day which is 5 miles. When I reach my goal my miles count is not 5 miles, I have to take 13,000 to reach 5 miles in order for the bar to turn green. How can I fix the steps and miles count.
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
The Flex does not actually measure distance as it has no GPS capability. Instead it calculates distance based on the number of steps taken times the stride length. If you have not entered your stride length, then it will calculate an approximate value based on your height, weight and gender.
Make sure you have an accurate stride length entered and the distance accuracy should improve.
Hilary | UK
Charge, Aria, iPhone 4s, Mac
If this answer is helpful, please vote for it and/or mark it as a solution.
10,000 steps is roughly 5 miles.
Here is a blog post that talks about why 10,000 steps:
http://blog.fitbit.com/the-magic-of-10000-steps/
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@packgirl13 The answer to that question will completely depend on your stride length. On average, most people take between 2,000 and 2,500 steps over the course of a mile, meaning that the default goal of 10,000 steps is approximately 4-5 miles.
You can find information on how to measure and input your own stride length in this article - this will help your tracker ot determine distance more accurately.
I think it was Mathew who said there was an article about strides in a step. Could you give a website? Nothing came up when you mentioned "an article" it came up as a privacy thing.
thanks linda
Best AnswerI got the privacy error too. I bypassed it and copied the article. Here it is:
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
The Flex does not actually measure distance as it has no GPS capability. Instead it calculates distance based on the number of steps taken times the stride length. If you have not entered your stride length, then it will calculate an approximate value based on your height, weight and gender.
Make sure you have an accurate stride length entered and the distance accuracy should improve.
Hilary | UK
Charge, Aria, iPhone 4s, Mac
If this answer is helpful, please vote for it and/or mark it as a solution.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
A mile is 5,280 feet, so five miles is 26,400 feet.
To do that in 10,000 steps you would need 2.64 ft / step (2 feet 7.7 inches)
That is a pretty big step. You would need to take big steps - perhaps because you are very tall - to do 5 miles in 10K steps
The default step is 0.413 * height, so to get 2.64 ft step you would be 6.39 feet or 6' 4.7" tall
13,000 steps would each be 2.03 feet, so your height would be 4.9 feet or about 4'11" tall.
That's apparently how tall the flex thinks you are, if you are using the default.
Wolf : Right Here and Now
Charge | iPhone 5 | Windows 7
Take a look at the Fitbit help site for further assistance and information.
Hilary 55,
Thanks for your help.
Best AnswerThanks for this that about 2,000 steps for 1 mile however if that is the case than WHY does fitbit not count the miles correctly. I ran 7 miles today for my last long run for race next Sunday however I just synced my fitbit and it states only 5.76 miles. I also just got back home from running errands and at least walking another mile on the trail with son at a birthday party. It also states I only have little over 13,000 steps. If that is the case shouldn't I have at least 14,000 steps. Hmmm. Is there a way to caliberate your steps for the fitbit because I know everyone is different but when my Garmin states a 7 mile run I know I ran 7 miles.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Yoredbull See my post, right above yours, for information on measuring and implementing your stride distance. This should help improve the accuracy of your distance measurement.
It is probably based on the lenth of your step. 10,000 steps for me is a little under 5 miles.
Best AnswerIt is probably based on the lenth of your step or stride. My 10,000 steps is a little under 5 miles.
Best AnswerFor me anyways its approx 2200 steps in a mile so approx 4.5 mile
there is 36 inches between each foot step, How can a set the tracker one for those inches between each foot step, so that I get the total distance when I put it in?
can I set the 36 inches between each foot step in the surger watch also?
Best Answer