10-24-2017 05:52
10-24-2017 05:52
Bought the Ionic two days ago and have been careful the entire time. Looked down this morning and there are two scratches right on the display.
So much for the "scratch proof" claim Fitbit makes.
10-24-2017 06:45
10-24-2017 06:45
Yes...Also for me is the same.....
I've buyed immediately a protection film for the screen and a tpu cover for the rest.
https://www.amazon.it/gp/product/B0762DWQG6/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
https://www.amazon.it/gp/product/B075KHHFS6/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
10-24-2017 07:10
10-24-2017 07:10
Fitbit has made a lot of claims about the Ionic, but "scratch proof" has never been one of them. You'd be hard-pressed to find any details about its display on their web site.
10-24-2017 07:24
10-24-2017 07:24
Fitbit marketing did use the phrase scratch proof and provided that to online retailers, posted it on Instagram, and it was even on this forum until recently.
https://community.fitbit.com/t5/Ionic/Ionic-screen-scratched-Gutted/m-p/2254956/highlight/true#M9665
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
10-24-2017 07:27 - edited 10-24-2017 07:29
10-24-2017 07:27 - edited 10-24-2017 07:29
updating comment
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
10-24-2017 07:36
10-24-2017 07:36
@bbarrera wrote:Fitbit marketing did use the phrase scratch proof and provided that to online retailers, posted it on Instagram, and it was even on this forum until recently.
https://community.fitbit.com/t5/Ionic/Ionic-screen-scratched-Gutted/m-p/2254956/highlight/true#M9665
This is absolutely correct, there were multiple claims as you say.
10-24-2017 07:38
10-24-2017 07:38
Nasty, but not surprising. This is Fitbit after all.
10-24-2017 08:33
10-24-2017 08:33
The Ionic press release made a bold claim that Ionic would outlast any activity you do during the day and still track sleep. Wrong. Fitbit, get back to me when you have 24+ hour GPS tracking.
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
10-24-2017 08:47
10-24-2017 08:47
Had it since oct 2nd and worn every day other than charging for an hour every 5 days and banged it a couple of times and been fine. got a screen protector on today which should help but happy so far, had some bangs which were similar to heavy scratches i got on my charge 2 which did nothing thankfully
10-24-2017 13:08
10-24-2017 13:08
@mattdc wrote:Bought the Ionic two days ago and have been careful the entire time. Looked down this morning and there are two scratches right on the display.
So much for the "scratch proof" claim Fitbit makes.
Where has Fitbit made a claim the watch is scratch proof?
10-24-2017 13:13
10-24-2017 13:13
Here:
https://www.instagram.com/p/BYyU-foA5nl/
and the exact same sentence "The high-resolution color touchscreen features scratch-proof Corning Gorilla Glass 3..." appeared on this forum (since changed), and in the description found on various online stores (some have changed description).
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
10-24-2017 16:34
10-24-2017 16:34
i put the IQshield on mine.. it is a wet install... but since the ionic can go in water, this is no problem... apply... let it dry and cure overnight.
You cant even tell that it is on there.
10-24-2017 20:15 - edited 10-24-2017 20:16
10-24-2017 20:15 - edited 10-24-2017 20:16
Do you know if it is possible to replace the screen protector after some time if it gets banged up? Or is it pretty glued on?
10-24-2017 23:44
10-24-2017 23:44
I have had mine since about Oct. 2nd and have not seen it scratched yet. I have banged it a couple times on things and have been working on projects around the house. I had the Blaze for about a year and they both have the same kind of screen. The difference with the Ionic is that the band and bezel around the screen area better protect the edges on the top and bottom. My Blaze had shown wear on the top and bottom edges.
10-25-2017 20:06
10-25-2017 20:06
Me too pretty much straight away, I have a scuff mark on the screen. I didn't opt for a screen protector because of the scratchproof claims; I have now order screen protectors, I guess if you use it it will get bumped and scraped along the way. Disappointing but with hindsight and all.
10-26-2017 01:52
10-26-2017 01:52
Wearing the Ionic for a month now, not the slightest scratch whatsoever.
10-26-2017 05:06
10-26-2017 05:06
Ordering screen protectors today....too late.
10-26-2017 06:59
10-26-2017 06:59
IQ Shield also makes a Full Body protector which mostly covers all the metal parts of the Ionic as well as the screen and I've installed that on mine and definitely feel it is more protected. Got it on Amazon and this is the link:
https://smile.amazon.com/gp/product/B074842KQF/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
So far, I'm very happy with it.
10-26-2017 08:56 - edited 10-26-2017 08:56
10-26-2017 08:56 - edited 10-26-2017 08:56
@dermbrian wrote:Ordering screen protectors today....too late.
@dermbrian Sorry to hear that, how did it happen?
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
10-26-2017 09:07
10-26-2017 09:07
I'm not against screen protectors (although i'd rather not have to use one), and if they said scratch proof, then that's a boo on them. Everything scratches, just depends on how likely.
That all said, until we had devices with touchscreens, i never saw screen protectors for normal watches. I'm assuming that a normal wrist watch (analog, Seiko, swiss, casio, Rolex, whatever) had glass or some transparent material and it probably scratched up a bunch in normal wear and tear. Always a bummer to see a scratch, even in those cases...
Maybe we are more sensitive (or just want a statement of scratch proof to mean something) to scratches now because we use these screens for MUCH more content than just the time (and date). Or is the glass (gorilla glass) just a softer material so that it can provide the touch interface?
I know the Ionic (or any smart watch) is not cheap, but classic geared analog watches were not cheap either (hundreds of dollars easily). Certainly not saying we should just deal with it because we had to earlier. if we have ways of protecting things we buy, great! it is good to have options.
Just something i was thinking about as I consider buying a screen protector. What is different now vs 40 years ago? 🙂