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Changing screens on its own

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‎05-06-2019 04:44

‎05-06-2019 04:44

Yesterday, my Fitbit Ionic randomly started changing screens on its own and is still doing it. I’ve tried doing factory resets but it isn’t working. Only 2 years old. Anyone have any suggestions?

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‎02-20-2020 15:49

In response to Jackie2x2

‎02-20-2020 15:49

@Jackie2x2 It's nice to see you on the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

Sorry to hear that you're experiencing this. In this case, I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email. 

 

@Sprockett1 Thanks for sharing your experience with our team. 

 

I'll be around if you have any additional questions. 

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