04-09-2018 07:52
04-09-2018 07:52
Getting Error 403 Forbidden when trying to add Credit Card. Recently factory reset Ionic and am trying to add a CC I previously used successfully in Wallet. Have tried with multiple wifi access points as well as over cell data.
Answered! Go to the Best Answer.
04-12-2018 11:56
04-12-2018 11:56
So, I finally figured out the issue and resolved it...
On the fitbit website > select your profile > View Account Settings button in top right corner > select Ionic > fitbit Pay > Deactivate fitbit Pay.
This will remove all CCs from your account letting you start over. I am guessing during the factory reset process it didn't deactivate FBP and prevented it from adding cards. Anyway, it's fixed and I'm somewhat happy again with the Ionic. ON TO THE NEXT ISSUE!!!
04-09-2018 08:21
04-09-2018 08:21
Phone specs/OS version?
Is everything up to date (OS/apps/patches).
Otherwise I suggest you contact support.
04-09-2018 08:35
04-09-2018 08:35
Yes. Everything is up to date.
04-11-2018 15:33 - edited 04-11-2018 15:34
04-11-2018 15:33 - edited 04-11-2018 15:34
BTW, this is for Bank of America. Maybe they changed something on their end and they are blocking requests from FitBit?
FitBit devs, any ideas?
04-11-2018 15:54 - edited 04-11-2018 15:55
04-11-2018 15:54 - edited 04-11-2018 15:55
@IamDefiler wrote:BTW, this is for Bank of America. Maybe they changed something on their end and they are blocking requests from FitBit?
FitBit devs, any ideas?
If that was the case there would be more than one person complaining here.
Fitbit devs will not respond here, I would contact support.
04-12-2018 11:56
04-12-2018 11:56
So, I finally figured out the issue and resolved it...
On the fitbit website > select your profile > View Account Settings button in top right corner > select Ionic > fitbit Pay > Deactivate fitbit Pay.
This will remove all CCs from your account letting you start over. I am guessing during the factory reset process it didn't deactivate FBP and prevented it from adding cards. Anyway, it's fixed and I'm somewhat happy again with the Ionic. ON TO THE NEXT ISSUE!!!
11-30-2018 08:59
11-30-2018 08:59
I had the same error using the Versa. This worked.