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Getting Error 403 Forbidden when trying to add Credit Card

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Getting Error 403 Forbidden when trying to add Credit Card. Recently factory reset Ionic and am trying to add a CC I previously used successfully in Wallet. Have tried with multiple wifi access points as well as over cell data.

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11
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1 BEST ANSWER

Accepted Solutions

So, I finally figured out the issue and resolved it...

 

On the fitbit website > select your profile > View Account Settings button in top right corner > select Ionic > fitbit Pay > Deactivate fitbit Pay.

 

This will remove all CCs from your account letting you start over. I am guessing during the factory reset process it didn't deactivate FBP and prevented it from adding cards. Anyway, it's fixed and I'm somewhat happy again with the Ionic. ON TO THE NEXT ISSUE!!!

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11

View best answer in original post

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6 REPLIES 6

Phone specs/OS version?

 

Is everything up to date (OS/apps/patches).

Otherwise I suggest you contact support.

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Yes. Everything is up to date.

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11
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BTW, this is for Bank of America. Maybe they changed something on their end and they are blocking requests from FitBit? 

 

FitBit devs, any ideas?

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11
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@IamDefiler wrote:

BTW, this is for Bank of America. Maybe they changed something on their end and they are blocking requests from FitBit? 

 

FitBit devs, any ideas?


If that was the case there would be more than one person complaining here.

 

Fitbit devs will not respond here, I would contact support.

Best Answer
0 Votes

So, I finally figured out the issue and resolved it...

 

On the fitbit website > select your profile > View Account Settings button in top right corner > select Ionic > fitbit Pay > Deactivate fitbit Pay.

 

This will remove all CCs from your account letting you start over. I am guessing during the factory reset process it didn't deactivate FBP and prevented it from adding cards. Anyway, it's fixed and I'm somewhat happy again with the Ionic. ON TO THE NEXT ISSUE!!!

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11
Best Answer

I had the same error using the Versa.  This worked. 

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