help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home screen showing all zeroes. Must go into menu to see stats

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-03-2018 18:18

‎09-03-2018 18:18

Home screen showing all zeroes. Must go into menu to see stats

Best Answer
0 Votes
1 REPLY 1

‎09-03-2018 19:15

‎09-03-2018 19:15

Are you using the original home screen clock face or a third party clock face?

 

I have noticed on my third party clock face it does occasionally go to all zeroes as well. In my case it comes back after a restart. My Ionic won't restart on the clock screen and I have to swipe to the apps page then press the left and lower right button at the same time for about 5 seconds to get it to restart. The other way is to go to the options app then scroll down to 'about' then scroll down to shut down. Shut down then press the left button to restart the device.  I think there is some glitch between the clock face I am using and the Ionic software.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer