How to clear all notifications?

[C0ltrain]

Is the only way to clear all notifications to scroll all the way down to the bottom of notifications? If I haven't done this in a while it can take quite some time, there has to be a faster way. Any help here?

[Arnie57]

I agree with you, I have notifications going back to June 2017 and have tried everything to get rid of them. I think the developers need to sort this out now!

[MarilynJHH]

The developers need to FIX THIS!!!

[MarilynJHH]

I don't know why this says "SOLVED" when it clearly is not!! The developers need to get on this ASAP!!!

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@Arnie57 wrote:

I agree with you, I have notifications going back to June 2017 and have tried everything to get rid of them. I think the developers need to sort this out now!

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[MarilynJHH]

This does not work on my Fitbit app!!!

[MarilynJHH]

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@Helenps wrote:

So, I don't know what the deal is but I cannot delete the notifications on my phone using either of these methods.  Swiping right, or left, does nothing.  I also went to the bottom of the notification list, and there is nothing that says clear all.  If I cannot clear notifications, I may just turn them all off so I won't get any more.  

FYI my app has been updated.

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Same here! It's sickening!!!

[MarilynJHH]

No -- in the actual app! Not on your screen like that....

[Grace777]

This did  not work. I wNt to delete all notifications telling me I’ve met my goal. 

[MarilynJHH]

I contacted FitBit support -- there is no way to accomplish this at this
time

Just too crazy for words!!!

[MarilynJHH]

I called FitBit support. They are aware of the problem but don't have a solution at this time!

This is some real bulls#%t

[DaveBC]

Useless.. I could write a program that could sort it out in a couple of hours, given details of their DB.. 

A whole new recent release and they still haven't sorted this mess out..! Pathetic in the extreme..

[slippyclutch]

They have made it clear -- after giving users the run-around for many
months -- that they know it is broken, and they have no intention of
fixing it.

My theory -- which I have proposed to them and they have not denied --
is that the app was written on contract with a third party in China,
the contractor has gone belly up, and Fitbit doesn't have the source
code, or they don't have anyone on staff who can decipher it, and they
have no intention of hiring someone who can.

[Grace777]

Hi and thanks. I just ended up turning off the notifications as it is a hassle.

Karen

[DaveBC]

I can understand that.. To hire a Chinese programmer is well beyond their means..

[PatTheDog]

Same problem here with the permanent red dot in the iPhone app and a notification about a SmartTrack exercise that I can't delete.

Can we get an update on this from fitbit please?

[ItWit]

You are kidding aren't you, all these companies ask for feed back then delete the stuff that is not favourable then pat themselves on the back that they have good feed back.  What amazes me is that then when their sales start declining they blame the market conditions.  When will they learn that keeping the existing customers happy is what generates more sales not getting adds to pop up when you browse the web in google or the likes.  Save the money wasted on advertising and improve the product then sales will increase.  Am I happy with Fitbit sort of, am I happy with their response to feedback NO would I recommend them to anybody NO.  I put a suggestion in when I first purchased my Fitbit suggesting they integrate with Omron and the likes to include blood pressure.  Two years latter nothing but positive feedback from existing Fitbit users but no action from Fitbit.   It is just "Best Practice" to ask for feedback but no mention of the fact that you have to actually action what is suggested on the feedback.  Blood pressure is the next step for them to achieve but in the mean time pick it up from another sensor or device.

[paris27]

I swiped all the way to the bottom and there are no options down there to clear anything!! I'm frantic to get these bizillion notifications off my phone. HELP!!

[ItWit]

Please don't hold your breath whilst waiting for even a response from Fitbit on this.  They know they have stuffed up but don't want to admit it or they will have to fix it.   Time to look at a Garmin or some other device.

Snoopy

[dblouse]

There doesn’t appear to be any solution. It is a Flaw with the Fitbit Ionic

Sent from my iPhone

Moderator edit: Removed personal information 

[Tewald]

You can delete notifications? Really? Wish I could. I see your note here is from the past, so maybe they deleted that ability with one of the updates. A 2 1/2 year old notification that I exercised won't leave, nor will any others. Swipe to one side and it takes me to my sister's old message that I can't delete, either. Swipe the other way does nothing. Swiping up and down just moves the screen. Brilliant app.

[slippyclutch]

Sorry, you've got the wrong guy: I've never been able to delete them;
I'm the one who ran diagnostics that proved conclusively that they
couldn't be deleted by the user, and that (despite the run-around that
Fitbit was giving users) the problem is at Fitbit's end and it has
nothing to do with the user incompetence they were claiming it was.
Give it up. You're pissing in the wind. They have made a corporate
decision not to fix it. It will never be fixed. I've thrown mine on my
electronics junk pile and purchased a Garmin.