Ionic not receiving text message notifications

[AndrePS]

Has the text message notification issue being fixed? 
I cannot receive any text message notifications on my Ionic. I just receive WhatsApp notifications 

[Camillionaire]

Not that I've found. It's been months of this, completely absurd.

[Camillionaire]

I found this solution! you have to change your message notifications on your phone to “show previews (always)”

if someone texts you and you can’t read the text on your locked phone your settings need to be changed. So basically you have to give up your privacy to get texts on your watch.

Moderator edit: format and word choice 

[Camillionaire]

Settings > notifications > messages > options > show previews > always

[AndrePS]

Have done that and nothing

Andre

[SilviaFitbit]

@AndrePS and @Camillionaire Welcome to the Community. Thanks for the troubleshooting tried and the details mentioned. 

Before you can receive notifications from your phone on your Fitbit device, it’s important that you carefully review and update your notifications settings on your iPhone. 

The required settings changed with the introduction of iOS 13. Please make sure you follow all instructions in this article. 

I'll be around if you have any additional questions. 

[NinaP]

@SilviaFitbit  What about for Android, specifically Android 10 on a Samsung S10+.

[Camillionaire]

Yes I’d gone through those steps several times and it had no effect.

[SilviaFitbit]

@NinaP It's nice to see you on the Community. Regarding notifications with Samsung S10+, We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

@Camillionaire Thanks for the details mentioned. In this case, you may want to subscribe to the main thread for further details. 

I'll be around if you have any additional questions. 

[Ricsb65]

Notifications to iPhones seems to be haphazard at best, one day I’ll get only email notifications, some days texts, some days WhatsApp, some days a mixture and some days none.

when will Fitbit sort this out?

[SilviaFitbit]

@Ricsb65 It's nice to see you on the Community. Thanks for the details mentioned. 

I recommend you to subscribe to the main thread and try the procedure posted here. 

I'll be around if you have any additional questions.