help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not turning on when I turn my wrist

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-07-2019 05:45

‎10-07-2019 05:45

When I turn my wrist, the fitbit is supposed to (and has until now) turn on. It stopped doing this. Anyone have a solution?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-07-2019 07:30

‎10-07-2019 07:30

Hold in left button a few seconds; look for 'Screen Wake'; tap to toggle on or off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎10-07-2019 07:30

‎10-07-2019 07:30

Hold in left button a few seconds; look for 'Screen Wake'; tap to toggle on or off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎10-07-2019 08:27

In response to JohnnyRow

‎10-07-2019 08:27

Thanks so much!!

Best Answer