09-29-2017 00:46 - edited 09-29-2017 00:46
09-29-2017 00:46 - edited 09-29-2017 00:46
My Ionic died during the night, and when I went to charge it this morning, nothing. Did not turn on, not reseting.....nothing. Has anyone else had a problem so far? Contacted FitBit support, was told to leave it on charge overnight and see what happens? Not a happy chap to say the least....
Had it for all of 48 hours....
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02-22-2018 04:45
02-22-2018 04:45
02-22-2018 16:42
02-22-2018 16:42
yeah i had did it before and after hold all 3 buttons the screen go dark and there is nothing happen
not even vibrate , and if i wait about 10 mins it will show fitbit logo still screen again
02-23-2018 03:35
02-23-2018 03:35
03-20-2018 06:43
03-20-2018 06:43
What is a third party socket? Please Help. Down for two weeks. Ionic fitbit people need to get on this quick your community is talking. This is not good.
04-06-2018 16:14
04-06-2018 16:14
Ahhhh this trick saved my life!! I have been trying for days to get this thing to turn on. It took a few times then turned on. Thank you!!!!
04-06-2018 16:21
04-06-2018 16:21
04-08-2018 08:37
04-08-2018 08:37
This worked for me as well. Tried iPhone charger, LG charger... Nothing. Used cheap 1amp charger, lit right up (holding down reset buttons at the same time).
04-26-2018 22:18
04-26-2018 22:18
HOOORRAYY!!!
I was so desperate that none of the tricks worked, black screen, not charging and just tried your trick of "Holding the left button and bottom button while inserting the power cable into the plug, it magically sprung to life!!"
AND NOW IT WORKS AGAIN!! Surprisingly it was actually fully charged!
THANK YOU!
THANK YOU!
THANK YOU for writing your trick here! !
05-07-2018 02:50
05-07-2018 02:50
Similar saga with my 6 month old Ionic. Went flat overnight, unsurprisingly as it was in the red but I forgot to plug it in the night before. Black screen and no reaction when cable attached. Left it 30 mins, but still dead. Checked the charger - OK. Checked the cable - OK, 5.3V across the pins. Ionic did not respond to numerous attempts at the 2 button/attach cable restart mentioned elsewhere in this forum. However, 3 button restart DID work! - patience needed, it doesn't spring back into life immediately. Interestingly, the Ionic's time shown on restart was the time when I attached the charge cable this morning - looks as if sometimes very low battery and connecting the charger can crash it.
05-15-2018 14:28
05-15-2018 14:28
I have been trying to fix this for days and this finally fixed it!!! Thanks!!!
05-15-2018 21:40
06-03-2018 08:08
06-03-2018 08:08
Thanks! This solution worked for me too, though it took a few tries. I was about to throw watch, charger and the lot across the room when it just sprang to life!
06-05-2018 15:55
06-05-2018 15:55
Thanks dannyb2100! This worked for me. Thanks so much.
06-15-2018 16:59
06-15-2018 16:59
Thank you for the recommended fix, worked like a charm. It is extremely frustrating to have many issues with something only 6 months old.
06-19-2018 13:40
06-19-2018 13:40
Thank you so much for the top tip!
thought mine had died and wanted to cry but followed your instructions and now happily back to life!
06-24-2018 10:15
06-24-2018 10:15
I had this crap for only 3days and only got 2hrs of use out it !! I've been trying everything!!! I'm so ready to throw this thing!!!!! SMH Never AGAIN WILL I PURCHASE ANYTHING FITBIT!!
06-24-2018 14:32
06-24-2018 14:32
08-02-2018 11:43
08-02-2018 11:43
The three button reset worked for me on the second try. Nothing else had worked. Apparently it’s best not to let the battery run down all the way. Thanks for the tip. I had pretty much given up and ready to pitch this ionic.
04-26-2019 03:33
04-26-2019 03:33
Doesn't work
04-26-2019 03:53
04-26-2019 03:53