help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problem with unlocking a payment card

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-17-2019 15:05

‎10-17-2019 15:05

Good morning,

I have a problem with unlocking a payment card, option: unsuspend card - did not work. I wrote to Revolut but on their part everything is ok (the card was blocked for several minutes because I had to manually agree to the payment). I am asking for help in solving the problem of the card hung on the watch.

A. 

Best Answer
0 Votes
4 REPLIES 4

‎10-17-2019 15:42

‎10-17-2019 15:42

Hi @Infinitywaves  Get with customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎06-25-2020 09:54

In response to Odyssey13

‎06-25-2020 09:54

what payment method did you use?
Just have the same issue almost each month...

Best Answer

‎06-25-2020 12:30

In response to Muller21QQQ

‎06-25-2020 12:30

https://www.revolut.com
Best Answer
0 Votes

‎06-25-2020 15:32 - edited ‎06-30-2020 09:15

In response to Muller21QQQ

‎06-25-2020 15:32 - edited ‎06-30-2020 09:15

Our normal credit cards are really not made for making constant online transactions. It is really annoying when you want to do something and your card is blocked. I always hated that with my credit card and for a long time I thought that there was no other solution. I got really mad once and I was keen to find something different. I did not want to use Paypal because my friend is constantly telling me how he has too many problems with it. I found about Neteller on https://baxity.com/neteller-mastercard . There is a lot of info about Neteller on that website and I learned that you can have a real MasterCard or a virtual one. I registered for an account with a link from their website and I got verified immediately and I got a VIP status. The virtual card is perfect for my online transactions and it is very safe.

Best Answer
0 Votes