08-12-2019 23:43
08-12-2019 23:43
Hi All,
hoping you may be able to help with an issue i'm facing.
since the latest update i am having issues with my step goal.
on the App, my step goal shows 7,500, on my Ionic it shows 8,000 but when i reach the goal it changes to 12,500 on the Ionic. i also don't get the fireworks when i reach my goal anymore.
i have reset the watch, numerous times, but doesnt update anything.
i do have a downloaded clock face, but i have had it for quite some time and never had an issue until this update.
Anyone experienced this or can give some tips?
Thanks
08-13-2019 08:27
08-13-2019 08:27
Welcome back to the Community @Cooky. I appreciate the detailed information shared.
It's pretty weird that your step goal isn't matching. I would like you to confirm you've set it properly in your Ionic by following the tips mentioned in this article: How do I set or change my Fitbit goals?
If you're still seeing different information then provide me with a picture of what you're getting in your Ionic and the data that's changing when you sync.
Keep me posted.
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