help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to install the SpO2 Signature Clock Face

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-10-2020 11:18 - last edited on ‎09-11-2020 17:04 by Fitbit Moderator

‎09-10-2020 11:18 - last edited on ‎09-11-2020 17:04 by Fitbit Moderator

Yesterday my Fitbit Ionic was successfully updated to the latest Firmware version 27.71.6.19.  I tried to download and install the new SpO2 Signature pulse ox watch face. It will not download and install.  In my Fitbit phone app under Clocks>My Ionic, I have two previously downloaded watch faces plus the SpO2 watch face is shown with a grey arrow pointing down indicating to download. When I tap the watch face it goes to the download page and appears to be trying to download but the progress indicator keeps going left to right for a long time but it will not download the clock face.  What's wrong here?

 

Moderator Edit: Clarified subject

Best Answer
40 REPLIES 40

‎01-21-2022 12:24

In response to edlove

‎01-21-2022 12:24

Thx a lot I’ve looking for it since I bought my versa 3

Best Answer
0 Votes