help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ionic only showing basic sleep stages

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-24-2017 04:30

‎10-24-2017 04:30

Totally fed up of inconsistent sleep stage data..mainly all now basic info every night,contacted fitbit followed their alleged fix,no joy there,followed every known restart,reset,tight band ,sleep sensitivity settings etc etc,literally every thing tried to no avail,every single other function working good..no explanation from fitbit if this is a background software/firmware problem on their end & if they are working to fix the issue as it seems to be a wide problem now...anyone got any info on if they are fixing the problem?

thanks

Best Answer
42 REPLIES 42

‎04-17-2018 04:58

In response to MikeF

‎04-17-2018 04:58

Why did man start doing it too. This blog is useless

Best Answer
0 Votes

‎04-17-2018 05:00

In response to SunsetRunner

‎04-17-2018 05:00

Mine was performing fine just the way I was wearing it. This happened two days ago and it has happened now on two nights. It is a bug I’m telling you and fit bit is useless and telling me what to do to fix it

Best Answer
0 Votes

‎04-17-2018 05:02

In response to SunsetRunner

‎04-17-2018 05:02

Mine was performing fine just the way I was wearing it. This happened two days ago and it has happened now on two nights. It is a bug I’m telling you and fit bit is useless and telling me what to do to fix it.  Fit bit needs to get to work and fix this.

Best Answer
0 Votes