How do I remove the data from my Luxe?

[Jenni203]

My Luxe needs to be returned and doesn’t work, is there another way (other than deleting my account) to remove personal information from the watch?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Jenni203. It's nice to see you around the Fitbit Community Forums. I'm sorry to hear that your Luxe needs to be returned. I will be glad to help you to delete the data from your Luxe. 

If you haven't done so yet, I'd recommend taking a look at this help article How do I erase my Fitbit device?

[Jenni203]

Thanks Marre, had read that, but the watch was unreadable, so thought there
must be another way via the App?

[LZeeW]

@Jenni203    At its core, the Luxe is a very basic tracker.  It doesn’t have an NFC chip and you can’t add third party apps.  It also only stores the last seven days of steps, heart rate, sleep, etc.  I think you can feel comfortable about returning it without clearing your data.  If you can’t read the screen, then no one else can, either.