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How do I remove the data from my Luxe?

‎09-10-2025 20:53 - last edited on ‎09-11-2025 04:41 by Fitbit Moderator

‎09-10-2025 20:53 - last edited on ‎09-11-2025 04:41 by Fitbit Moderator

My Luxe needs to be returned and doesn’t work, is there another way (other than deleting my account) to remove personal information from the watch?

Moderator Edit: Clarified subject

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‎09-11-2025 04:44

‎09-11-2025 04:44

Hi there, @Jenni203. It's nice to see you around the Fitbit Community Forums. I'm sorry to hear that your Luxe needs to be returned. I will be glad to help you to delete the data from your Luxe. 

If you haven't done so yet, I'd recommend taking a look at this help article How do I erase my Fitbit device?

Maria | Community Moderator, Fitbit


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