Luxe Firmware Update 1.146.4

[FitbitCommunity]

We’re excited to announce that a firmware update for Luxe will be available soon!  Some of you may already have this update available - if you installed it, let us know what you think!

If you don’t see the update yet, that’s expected. Check the Fitbit app in a few days, and you’ll see a message when you can install the update. We expect everyone to receive the update in the coming weeks. We appreciate your patience while we get this update to all of our customers. 

Did you know that we gradually release our updates? We do this to make sure everything is working just right for you. Sometimes we find an issue and it might take a little longer than expected for everyone to get the update. While you might see suggestions on how to “force” an update, we ask that you don’t try any of these workarounds. Most of the time the update won’t be available and you can lose data or encounter other difficulties. The best way to get the update is to be patient and wait for the update banner to appear in the Fitbit app. 

WHAT’S NEW AND FIXED

Release notes can be found here.

HOW DO I UPDATE?

You can find step-by-step instructions for updating your Luxe here.

If you run into difficulty updating please review these troubleshooting tips. 

We’re interested in hearing your feedback on this update! Let us know what you like! If you encounter unexpected behavior during or after your update, please post the details below.

[Baxter76]

Hi I’ve just updated my Luxe this morning. Wondering what are the new features included in this update as I can’t seem to find any info on the website. I don’t see any difference in the Fitbit app on my iPhone too. 

thanks for the help in advance. 

Moderator Edit: Clarified subject

[waynezwor1d]

What’s the firmware # of this update?

[Odyssey13]

Hi @Baxter76  usually that information is in an article, but the Luxe is missing from it. I've asked a moderator to check and let us know. 

@waynezwor1d  mine just updated with a firmware version now 58.20001.146.4

[MaryKay-119]

I noticed after the update the font was larger on the watch face.

[Odyssey13]

Thanks @MaryKay-119 , I just had to look. Mine is charging, but it does look a tad larger. Glad you posted that!

[JK_AUS]

Is 58.20001.146.4 the new version ? ... My Fitbit App keeps wanting me to upgrade ... Every time I do the upgrade fails and wants me to try again ..   thanks J

[Odyssey13]

@JK_AUS  when I tried to update, it also said that it failed and to try again. I restarted the phone and tried again. I can't say for sure, but since I've asked a moderator to stop by, they will know the correct version and can tell us.

[JK_AUS]

Thanks @Odyssey13  ...

[Suzie1time1]

How do you make it update?

[Baxter76]

Hi. My version is the same as yours except it doesn’t have the 58 in front. Can’t really tell whe her the font is bigger or not. 

[Baxter76]

The Fitbit app just prompted me to update when I open it this morning 🙂

[MaryKay-119]

I’m glad it’s a tad bigger too!  I wish they had better clock faces.  

[Odyssey13]

Hi @Suzie1time1  on the dashboard of the app, I saw at the top a big prompt to update the Luxe. You probably won't miss it. Says the Luxe needs to be charged and it might take 20-30 minutes and to keep your phone close to your Fitbit.

[Suzie1time1]

Yes it came up on mine this afternoon. I can’t see much difference mind. Thought it might have some new watch faces but sadly no 

[StephLG]

I had a firmware update appear for my luxe this morning, tried to install but it repeatedly failed so restarted my phone... Now the update option has disappeared from the app. Also tried restarting the luxe & uninstalling / reinstalling the app, but no joy. Any ideas how I can find the update again please? 

[Odyssey13]

Hi @StephLG  yesterday mine did the same thing. You shouldn't need to do anything to get the update to show up. What version of firmware are you showing? Mine is 58.20001.146.4

[SunsetRunner]

I have tried to update this all day. It just says it’s updating and then quits. I had the Alta before and this luxe seems like a downgrade. Text notifications come like 10 minutes after the have been received. Very unhappy so far

[Odyssey13]

Hi @SunsetRunner  your post was moved here, where others have had the same thing happen. As for the notifications, mine seem to be working as usual. You try a restart of the Luxe?

[StephLG]

Hi Odyssey13 - yes mine is on the same firmware version as you. Hopefully the update will reappear at some point! Got all excited as I thought it might be the SPO2 upgrade. Lol