We’re excited to announce that a firmware update for Luxe will be available soon! Some of you may already have this update available - if you installed it, let us know what you think!
If you don’t see the update yet, that’s expected. Check the Fitbit app in a few days, and you’ll see a message when you can install the update. We expect everyone to receive the update in the coming weeks. We appreciate your patience while we get this update to all of our customers.
Did you know that we gradually release our updates? We do this to make sure everything is working just right for you. Sometimes we find an issue and it might take a little longer than expected for everyone to get the update. While you might see suggestions on how to “force” an update, we ask that you don’t try any of these workarounds. Most of the time the update won’t be available and you can lose data or encounter other difficulties. The best way to get the update is to be patient and wait for the update banner to appear in the Fitbit app.
WHAT’S NEW AND FIXED
Release notes can be found here.
HOW DO I UPDATE?
You can find step-by-step instructions for updating your Luxe here.
If you run into difficulty updating please review these troubleshooting tips.
We’re interested in hearing your feedback on this update! Let us know what you like! If you encounter unexpected behavior during or after your update, please post the details below.
