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Luxe won’t scroll

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‎06-30-2023 10:43

‎06-30-2023 10:43

My Luxe stopped scrolling up & down or sideways. I cannot see any features except for the classic watch face. I have tried reconnecting and disconnecting it to my phone and am not able to restart the Luxe because the restart option is something I would have to scroll on the watch for. Has anybody else also experienced this? Any solutions?

Best Answer
5 REPLIES 5

‎06-30-2023 14:20

‎06-30-2023 14:20

I am having the same problem...no scrolling and have to tap often to see the time too!!

Best Answer

‎07-06-2023 15:00

‎07-06-2023 15:00

Mine just started doing same..won't reboot from the charger either.  So frustrated 

 

Best Answer

‎07-06-2023 16:06

In response to ShellyOsgood

‎07-06-2023 16:06

Mine only scrolls or even shows the time with LOTS of tapping!
I have not got the new update yet so maybe that will help when ever I get
it MAYBE??
Thanks for the reply..at least it is not only me!!
Best Answer

‎07-09-2023 10:20

‎07-09-2023 10:20

Same with mine and I have installed the newest update. This is my 3ed Fitbit and about to be my last. I have had issue with all of them. Totally disgusted with this product!

Best Answer

‎07-09-2023 10:49

In response to KinsmanQT

‎07-09-2023 10:49

Well ,I may not get any help with the new update if it shows up, either!!
Thanks for the reply!
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