Period predictor stuck on view only

[holsumgoodness]

Anyone know how to fix the view only mode on period predictor? I keep accepting the term but nothing happens.

[Kez0109]

Yep. Updated app today…now it’s stuffed! My period is 2 weeks out of whack on the app. I wanted to check ovulation…but nope…it says I’m on day one! 😡 Way to go guys! 

the whole app is rubbish since google took it on….now this!! Given that I’ve always paid for premium, it’s really not good enough.
Honestly considering looking into something else. Fitbit just ain’t cutting it anymore. 

[Hellsbells1001]

Just discovered the same on mine. 
it’s wiped notifications so I didn’t even get the advanced warning! 

[Chow307]

At least they didn’t make you update your phone, uninstall the app, restarted the phone to then realize it’s still not working and then they said they would have the development team know…

[Melanieowade]

Updating the app didn’t work for me either.  Only glad to see that others are having this problem (not happy for your frustration tho) as I thought I was the issue.  Reporting here so Fitbit support knows it isn’t fixed.  😞

[Breakbeat]

Yep same issue, logged fine yesterday, tried to log the end today and view only mode, however I have noticed that the new T&C it wants you to click agree to, there is no button or tick box to check to say you agree which I assume is the problem rather than an update as the latest update available to me (iphone iOS 18.6) was a week ago and the problem only started today. thankfully I started using the Balance app a few months ago as well so at least I have some back up. 

[AlySneg]

Me too! Ive reinstalled the app, moved it to Google and nothing happens. It’s been two days, it’s a kit time somehow someone responded. 

[MLJ86]

Hey! Yes I’ve had the same problem. However, that’s today, I noticed I had to also agree to the health track function again, which worked. Keep agreeing to the menstrual cycle tracker and nothing happens and it just goes to the main screen. Being a larger problem I hope Fitbit will fix it soon.

[Reader1]

I am having the same issue. Did you ever get any help?

[Celiamdi]

Same it started yesterday. I tried everything short of deleting the app and losing all my data. 

[Whitkneesmith]

Same. So I just logged it in Apple health. 🤷‍:female_sign:

[Lisek16]

So frustrating that an app that tracks health metrics is stuck in view only. Have been using Fitbit 10 years to track my menstrual health and this is the first time I’ve had this error and I guess I’ll be looking for a new app since this feature is down with no ETA for a fix from Fitbit/Google

[Rubybeckster]

I am assuming that this is everyone that this has happened too now !!!!  So frustrating as I also have 10 years worth of data and whilst we all know it is not 100% accurate it is still very helpful to have an idea so not caught out 

[SarahA42]

I am also having this issue. Thanks for sharing here. Hope they fix it soon! 

[MisscharlotteR]

Same issue here! Hope they sort it out

[rem810926]

Same here! I just came back to using my Fitbit and have the same problem. Every time I click on it the app crashes. I’ve tried logging out, deleting the app, turning off Bluetooth then restarting app and phone. I’m hoping the next app update will fix it. 

[AMWelsh]

Thanks for letting us know you’ve contacted support. I wonder if everyone here having the same issue with logging their cycle is on Fitbit Premium or not? I wonder if it’s a feature they’ve now lived to Premium only. 

[Monijane]

To be honest that would completely make me so angry. IF they were going to do that we should have received some kind of notification or warning. But also SERIOUSLY! it is sooo annoying that everything has to be a PAID subscription now. like for real!

[ForestBadger37]

I’m having the same problem as well. I was able to edit on 10AUG2025, so not sure what happened to change that. I only just now updated the app to try and fix it and that didn’t do anything. My guess is that it’s a problem on Google’s end rather than the actual software. Glad to know support is aware. 

[jlepage27]

Same - I now get a popup when I try to log details, which asks if I agree to allow the feature to use my data. No matter the answer I click, "I agree" or "no thanks", the popup closes, but nothing changes. I tried restarting the app, syncing my fitbit again, but nothing works. Just keep getting the popup and I am still stuck in "view only" mode. 

[Stevensc]

Same. I’ve lost count of the number of problems I’ve had with the Fitbit app over the last couple of years. It’s made worse by the poor communication from Fitbit and the lack of urgency in resolving issues. I won’t be replacing mine when it eventually stops working. It’s a shame because the watch itself is mostly great.