App and Windows 10 Creator

[garypr]

The Fitbit app. interferes with Google Chrome and Edge since I updated to Windows 10 Creator. I can't get to the internet and have the app. active. As soon as I delete the Fitbit app my computer works correctly and I have no problem connecting to the internet. I've deleted and reloaded the app 3 times and with the same results. Anyone have any suggestions? 

[garypr · Accepted solution]

I think my problem was that I was using both the Bluetooth pairing and the wireless sync dongle at the same time. This seemed to work fine until my computer was updated to Windows 10 Creator. I removed the app and the dongle, reloaded the app and paired the Fitbit One using Bluetooth, not plugging the dongle back in and everything has been working fine since making that change.

[WendyB]

Thanks for posting this! Its good info to know!

Hope to see you around the forums more!

[SantiR]

@garypr Welcome to the Fitbit forums! Thanks for sharing the workaround that worked for you. I'm pretty sure other users that are experiencing something similar will take advantage out of it!

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! 

[CyberB]

I've had problems syncing my Blaze with BT since the W10ce upgrade (previously to that I had no problem with Blaze), now I can only sync with a USB-connection. Following your advice I de-installed the Fitbit App, removed the Fitbit dongle and re-downloaded/installed the Fitbit App. Windows paired immediately, but no change for Blaze sync with the App (get 'check if tracker is already connected' which it's not). I'll try a full re-boot and post an update if there's any beneficial change.

[CyberB]

There appears to be a MicroSoft Windows 10 Creators problem. Following steps from

https://www.drivethelife.com/windows-10/fix-bluetooth-not-available-not-working-windows-10-creators-...

just for settings (not attempting driver fix), reboot, and voila! Blaze is now connected for me, and App is syncing!