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Bluetooth not recognizing Fitbit One since IOS update

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‎10-16-2019 11:52

‎10-16-2019 11:52

Since completing the IOS 13 update this past weekend, I my iPhone will not recognize my Fitbit one.  Therefore I cannot sync.  Very frustrating.  Is this their way of phasing out the ONE?  Kind of stinks if it is!

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22 REPLIES 22

‎10-25-2019 15:02

In response to Shay5735

‎10-25-2019 15:02

I have done this multiple times and it did not work.

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‎10-28-2019 13:20

In response to Shay5735

‎10-28-2019 13:20

Thanks so much ... This worked ...going to print it out in case it seizes up again. Don't know why it seized up in the first place.

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‎11-09-2019 08:07

In response to jeh829

‎11-09-2019 08:07

Also having the same problem.  I have to turn bluetooth off then back on and it will sync then - sometimes. I have an Android phone and Mac computer

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