10-04-2017 19:48
10-04-2017 19:48
My Fitbit One from 2013 has suddenly stopped displaying any data. If I push the button, the screen stays black. If I hold the button down for 2 seconds, the screen says Fitbit 6.60, then says Steps 0. But, as soon as I let go of the button, the screen goes black. It's not syncing with my Fitbit app either. It does say it has a 75% charge. I've tried charging it with a new charger, to no avail. Any suggestions would be appreciated!
Thanks in advance!
Answered! Go to the Best Answer.
10-05-2017 01:21
10-05-2017 01:21
Hi
Feel free to check out the fitbit article:
Why isn't my battery charging?
Are you able to restart the One?
10-05-2017 01:21
10-05-2017 01:21
Hi
Feel free to check out the fitbit article:
Why isn't my battery charging?
Are you able to restart the One?
10-05-2017 18:15
10-05-2017 18:15
My battery is charging.
The reset doesn't work.
Thanks!
10-05-2017 23:08
10-05-2017 23:08
Since having done everything possible, looks like you need to get a new one.
11-03-2017 11:12
11-03-2017 11:12
Hello Everyone!
For the past month my "Fitbit One" has been developing a different problem each day...Not Syncing, Not showing steps, Not holding a charge, then for the last week...Only allowing me an average of 500 calories a day, which basically covers my cereal breakfast and morning snack???
Then today, I received an email from "Fitbit" telling me that they are phasing out Fitbit One... They did recommend that I try some of their other Trackers? So I thought I would share this with you!
Good Luck! Ameda