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Fitbit One not syncing

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My One will not sync with any of my devices.  Have tried laptop, cell phone, tablet.  Nothing.  I have lose at least 25,000 steps.  This is a pattern after any of the Fitbit updates and new features.  Please fix this, I cannot wear your plastic bands and need my clip on working.

 

Moderator edit: Updated subject for clarity.

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21 REPLIES 21

It's not even that it won't synch, the app can't " find" my device - it's like it doesn't think there's any device that it should be synching.

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Uninstaller the fitbit app, follow original advice, then re-install the app. Should hook up then.

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