02-01-2020
10:26
- last edited on
12-02-2023
14:16
by
AndreaFitbit
02-01-2020
10:26
- last edited on
12-02-2023
14:16
by
AndreaFitbit
My One will not sync with any of my devices. Have tried laptop, cell phone, tablet. Nothing. I have lose at least 25,000 steps. This is a pattern after any of the Fitbit updates and new features. Please fix this, I cannot wear your plastic bands and need my clip on working.
Moderator edit: Updated subject for clarity.
Answered! Go to the Best Answer.
10-21-2020 09:40
10-21-2020 09:40
It's not even that it won't synch, the app can't " find" my device - it's like it doesn't think there's any device that it should be synching.
10-22-2020 19:12
10-22-2020 19:12
Uninstaller the fitbit app, follow original advice, then re-install the app. Should hook up then.