05-06-2017 04:49
05-06-2017 04:49
My Fibit One has suddenly begun to lose battery power rapidly. It lasts maybe a couple of days on a full charge.
Today when I plugged it in to charge, I checked it after five minutes and it had gone from empty to full. I can't believe that that is correct.
I noticed that the Fitbit App updated on 28/4/17 and am now wondering if the battery drain is real or is being 'misreported' by the app. This would seem to tie in with the sudden change of battery status I have experinced. Prior to this it would run quite happily for 7-10 days before I recharged it (well before it reached critical status).
Has anyone else had similar issues?
05-18-2017 09:49
05-18-2017 09:49
It started registering as 'Low' today, although when plugged in it shows about a quarter full - so it seems to be working fine now. It is now at least 9 days since charging.
05-19-2017 10:01
05-19-2017 10:01
10-26-2017 14:13
10-26-2017 14:13
Yes, I have experienced the same issue. I think it's an issue with the iphone Fitbit app. When I removed the app from my phone and synched my Fitbit through my laptop, my normal battery life was restored.
10-27-2017 01:11
10-27-2017 01:11
I am convinced that is was an app update that caused the problem - as the rapid drain began just after a new release. A subsequent release seemed to fix it. I now keep All Day Sync switched off just in case they release another howler.
11-06-2017 05:29
11-06-2017 05:29
I have spoken with folks at two of the Fitbit service centers and they are aware that issues are developing with the Fitbit One battery life. The staff members are very helpful, but say that expected battery life between charges is 5 days, not the two weeks I expected. I believe they're considering an appropriate customer response to this issue..
11-17-2017 06:30
11-17-2017 06:30
Yes. I am using iOS app and there is a problem according to FitBit Support. I would recommend you let them know so that they will prioritize this issue. It's frustrating. It's not your One, it's the app, if you're using the iOS app.
11-17-2017 10:03
11-17-2017 10:03
11-17-2017 15:02
11-17-2017 15:02
Yes same issue. Do you know how to shut off notifications? Ie you’ve reached your goal, etc... I don’t like the annoying notifications. I can see parameters with my eyes
11-18-2017 03:33
11-18-2017 03:33
11-18-2017 07:54
11-18-2017 07:54
Same problem here on both my one and my wife's. This started a few months ago but seems to have become much worse recently. Back when it first started I actually replaced my one because it was a few years old and I just assumed the battery was dying, but the new device was just as bad.
This is clearly a software issue.
11-18-2017 13:34
11-18-2017 13:34
01-21-2018 09:50
01-21-2018 09:50
Did you download the Fitbit program on your computer, or just the internet version?
the update killed a really good working One I had. I uninstalled the app, purchased a new One, and synced through the Mac-based program. Crossing my fingers it won’t update to 6.64. That killed my other one. Poor guy.
01-21-2018 19:45
01-21-2018 19:45
I have the app on my iPhone and my pc.
01-22-2018 05:03
01-22-2018 05:03
01-22-2018 06:20
01-22-2018 06:20
What firmware version is your ONE running, 6.64?
01-22-2018 06:35
01-22-2018 06:35
01-22-2018 10:37
01-22-2018 10:37
05-30-2018 22:03
05-30-2018 22:03
I had the exact same situation with the Fit bit One. I loved the device but frustrated with the battery which is only 2 years old. Looking for a comparable replacement device but not having much success. The One was perfect for my needs yet there is nothing similar with same features.
@Madwill1957 wrote:My Fibit One has suddenly begun to lose battery power rapidly. It lasts maybe a couple of days on a full charge.
Today when I plugged it in to charge, I checked it after five minutes and it had gone from empty to full. I can't believe that that is correct.
I noticed that the Fitbit App updated on 28/4/17 and am now wondering if the battery drain is real or is being 'misreported' by the app. This would seem to tie in with the sudden change of battery status I have experinced. Prior to this it would run quite happily for 7-10 days before I recharged it (well before it reached critical status).
Has anyone else had similar issues?
.
05-31-2018 03:21
05-31-2018 03:21
06-07-2018 07:46
06-07-2018 07:46
@Madeleinem3 Welcome to the Fitbit Community! Thanks for also reporting that you are experiencing the same with One's battery life.
Have you tried the suggestion that @Aquae kindly posted above?
Please check this thread about One alternatives and solutions.
Keep me posted!