08-13-2019 08:18
08-13-2019 08:18
Got my Fitbit in Jan - no problems. Last night was the last time it sinced with my Android. My phone now can't find it. Any advice?
08-24-2019 10:27
08-24-2019 10:27
08-24-2019 17:27
08-24-2019 17:27
Hi Tim-Bear, I did restart, Bluetooth off and back on, and added my One to my iPhone app three days ago. I sync several times a day, without issue using my iPad and iPhone. I still can’t get my MacBook to sync. I also use MyFitnessPal and they have been updating each other without issues. Not sure if that helps you.
08-25-2019 10:14
08-25-2019 10:14
My One is still not syncing to my phone without first restarting. It has been syncing to my Windows 10 app on my PC. Today, I discovered that there is,an app for my Amazon Fire tablet. My One is syncing to that, too. If I sync to either once of these devices, my phone app will update. Very strange.
08-25-2019 12:11
08-25-2019 12:11
same here
@Shelly1970 wrote:It's been now a day and a half and still no sinc between my phone and Fitbit One!! Can anyone offer any advice on how to fix this?? I've restarted my phone a number of times and still nothing 😞
08-25-2019 13:02
08-25-2019 13:02
08-25-2019 13:24
08-25-2019 13:24
Please go back and read through the posts in this thread. You will see everything that we've tried and some of the work arounds that have helped some of us.
08-25-2019 14:07
08-25-2019 14:07
08-25-2019 17:48
08-25-2019 17:48
Thanks for the suggestion, I've done that several times but it never syncs consistently
08-26-2019 11:45
08-26-2019 11:45
If everyone who has a Fitbit One and is unable to sync without trying to reset your device, reinstall the app Etc please email https://contact.fitbit.com and complain as they are again acting like this problem has been resolved
08-27-2019 03:28
08-27-2019 03:28
09-03-2019 14:53
09-03-2019 14:53
There was a new app in google play dated 8/30/2019 which appears to solve this syncing issue. fingers crossed, mine has synced regularly now
09-03-2019 17:32
09-03-2019 17:32
I can't find an app updated on 8/30. The Playstore app I find was updated 8/15. I uninstalled and reinstalled anyway. It still does not work.
09-03-2019 17:58
09-03-2019 17:58
I went to Google Play Store and it shows last updated 8/30..android user
09-03-2019 18:07
09-03-2019 18:07
Sorry, says last updated 8/15. Downloaded it 3 times by now, hasn't found my One since 8/27. And then for a second, still haven't figured out how . Frustrating!
09-04-2019 03:19
09-04-2019 03:19
09-04-2019 04:57
09-04-2019 04:57
Well, maybe Fitbit will take notice if we just switch brands completely.
09-04-2019 05:15
09-04-2019 05:15
I uninstalled and reinstalled and had even more problems than before. It would no longer sync with my PC. After much trial and error and changing settings on my PC, I got it to work, I thought, but it was not syncing calories burned. It still syncs with my Amazon Fire tablet. This is crazy!
09-04-2019 07:07
09-04-2019 07:07
09-04-2019 07:18
09-04-2019 07:18
Same issue, sometimes it syncs sometimes it does... I called Tech support supposedly it is an unresolved issue with Android phones... I plugged the "dongle" into my home computer when I accessed my account...all my fit bit activity logged, then " magically" it finally synced to my phone after repeated phone restarts,but today it is no longer syncing to my phone..Tech support answer" we ate working on the glitch with Android phones...
09-04-2019 17:50
09-04-2019 17:50