Unable to sync Fitbit One

[LizzieR]

Since yesterday evening, I have been unable to sync my FitBit One with my Android phone. I have tried restarting the phone and reinstalling the app but this hasn't fixed the issue. Is anyone else having problems? =(

[Rodenna]

Thanks for the fix...it works now!!

[Rodenna]

It works, thanks for the fix!!

[SunsetRunner]

Thank you Pacey that worked perfectly!!!

[Piefer3006]

Thanks!  It worked. 

[cminjock]

OMG, I have not been able to sync my fitbit for 3 days, driving me crazy.   THANK YOU so much for posting your instructions.   Mine is working again!   happy walking!

[AlaskanBluEyes]

That fixed mine. But I still lost 4 days. So frustrating to just have it randomly quit.

[Realtormichael]

This Worked perfectly

[Evs]

That worked!

Thanks!

[JDon2920]

I have tried your suggestion and after attempting "add device" the app is unable to find by Fitbit One in 'search' mode.

[SandyKH]

Was having the same issues a month later after both computer and iphone6 updated.  I tried your suggestion and it worked for both.  So pleased.  Thank you so much.  

[prazhim180]

Thank you so much Evie for the solution. My Fitbit One stopped syncing since 8:24 pm yesterday. Didn't think anything of it till it did the same thing today. Got frustrated but glad I kept on looking for a solution. Thanks again!

[Movina]

Thanks!  My one is now syncing with my Iphone 6

[SolangeE]

Hey, it it so nice to see that everyone is back on track, thanks to our friend, @Evie_W! 

I hope to see you all a little more arond this awesome Community, make sure to check out our Discussions board! 

See you around. 

[JenNZ]

Thank you so much!!!!! this has worked after two days of trying everything! you are awsome 🙂

[Terreg]

Thank you so much for your post.  Could not get it to sync on my IPhone6 or computer.  Perfect instructions

[Me2pleasehelp]

Mine to is driving me nuts, any answer guys

[RodrigoFitbit]

Hi @Me2pleasehelp welcome to the Fitbit Community. Have you take a look to the previous pages of this thread? These are some posts on the thread that may give you the solution you are looking for:

- @Boogierun's response, by the way, thank you for your participation on this topic, you have been very helpful

- @Evie_W's response

Let me know how it goes.

[Deb_C]

went on the forum to find a fix, it was not sincing, thanks, that worked.  But I see it did not sinc the rest of my steps for the week.....

[BradH]

Rebooting my Fitbit only works for a day or two and then the issues return. This seems to be an issue with the current Fitbit App.

[AliBy]

I've just discovered that mine hasn't synced since November 3. What the hell? I have the app on my phone, I have the dongle on my computer (which the computer isn't recognising right now) 

This is just a joke. Up to 20,000 steps a day, not even recognised. 

I'm tempted to switch to another company. Does anyone have any experience with other trackers? Prefereably not the ones you wear on your wrist.