help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

148,000 Random Steps added

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-25-2019 18:01 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-25-2019 18:01 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

Hi there,

 

I turned on my Fitbit for the first time in 6 months and for aome  reason it logged 148,483 steps for that day.  There are no activities associated with in on the dashboard so nothing to delete.

 

My averages are now majorly distorted. How can I fix this without losing all of my data?

 

Any help would be really appreciated!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-25-2019 21:01

‎04-25-2019 21:01

Not being used for a long time I do not know if this will help

 

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.

You can enter a driving record to get rid of them

Delete Steps

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer