09-09-2019
06:58
- last edited on
09-08-2020
13:04
by
MatthewFitbit
09-09-2019
06:58
- last edited on
09-08-2020
13:04
by
MatthewFitbit
Hi
My active minutes are going crazy for the past 2 weeks... it is calculating even during sleep and yesterday i didnt wear my fitbit but still counting....i restarted the device often but no use... what to do ....it is not at all motivating me...
09-10-2019
11:31
- last edited on
03-14-2025
11:32
by
MarreFitbit
09-10-2019
11:31
- last edited on
03-14-2025
11:32
by
MarreFitbit
@njan Welcome! It's good that the community is growing!
Let me help you with your sleep records and active minutes and thank you for troubleshooting this issue. When you left your tracker was it near any vibrating electronic? A/C units, fans even computers can provoke vibrations that may be picked up by the tracker and interpreted as steps. You can also try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.
Let me know how it goes.
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09-12-2019 08:06
09-12-2019 08:06
hi
now my fitbit charge 2 is not showing any active minutes during sleep but still it is showing active minutes whenever im up (standing) or just walking ...as im not even walking continuously for a minute...