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Activity Share Details Not Showing Distance Anymore

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‎09-28-2019 13:07 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎09-28-2019 13:07 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

After completing an activity, like a run, I’d use the share functionality to share details about my run with my running community—distance (miles), time, pace. Now it’s showing different details like steps and isn’t showing the miles, time and pace like before. How can I change the details shared after an exercise activity back to what it was before? 

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‎09-29-2019 09:26 - last edited on ‎01-31-2025 09:54 by Fitbit Moderator

‎09-29-2019 09:26 - last edited on ‎01-31-2025 09:54 by Fitbit Moderator

@Jdavis701 Welcome! It's great to see you around! 

Let me help you with your activity sharing options. How are you recording these activities (through the app, using your tracker, are you using the GPS option, manually logging it)? Could you see if the data shows on older activities? If this is the case please share a screenshot of an old a new activities. Additionally you can try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

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‎12-28-2019 13:16

‎12-28-2019 13:16

Did you ever find a fix for this problem? I was experie Ching this today as well. Last week, I could share distance & a gps map route. Today, it wouldn’t late me share my distance or my GPS map. 

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‎08-07-2021 06:29

‎08-07-2021 06:29

I’m experiencing this on my Charge 2 recently and randomly once in a while.  Has anyone found a fix for this issue?

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