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All day sync won't work

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When I try to turn in all day sync it tells me I need to pair my tracker wven though it's already paired and when I click set up it just say looking and loses connection with tracker. I then have to force close app and turn off all day sync before it phone can connect with the tracker.

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So happy it worked for you! 😃
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Happy 😃 it worked for you!

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Happy 🤗🤗🤗 to hear it worked!

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Great news!  So happy it worked!

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Awesome! I have been having the same problems and I tried your “forget device” suggestion and it’s working again!!

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So very happy for you. I was also so very frustrated until I found the fix. 🤗🤗🤗

Sent from my iPad
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This has worke for me also.  Thanks, I was just about to throw my device out of the window.

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😂😂🤗🤗

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Thank you. Wasted so much time trying to pair the Fitbit and phone with restarting but wouldn't work but simply telling Bluetooth to forget this device and pairing again worked immediately.

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Thanks Mesirm for posting, this finally worked for me.

Been trying to fix it for 10 days after getting new iphone 7.

Followed all the tips in different forums, but none worked.

Phone would sync data each time I opened the app, but notifications and all day sync not working.

Made sure old phone was not attached and tried every tip.

When turning on in settings menu, would get failed to pair error message.

Even went to extent of deleting fitbit from my account, deleting the app, re-starting the fitbit and re-installing everything from scratch without success.

Your method fixed it in seconds.

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So happy it worked.  

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Thanks Mesirm I just wish I’d seen your post a couple of days ago as I’ve been fruitlessly following the force quit, reinstall, restart etc with no success at all. Tried your solution and instant success - thank you for sharing- John 

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Happy it worked for you.

Sent from my iPad
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Well, all I can say is.....THANK YOU!   I have worried with this problem for days and I finally looked online.   Your note was the only one which WORKED!

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Hey guys! I hope you are doin' great! 

 

It seems that your Charge 2 is syncing fine now, right? Thanks for those who posted the pretty much helpful tips, I'm pretty sure that they will keep helping out other users with the same issue, to solve it. 

 

If you have further questions or comments, please keep me posted! 

Heydy | Community Moderator, Fitbit

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Hi there
Yes, my charge 2 has had no problems since the problem was fixed.
Thank you

Sent from my iPhone
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Sent from my iPhone
Desiree Crutchfield
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Sounds great that your Charge 2 is working fine now @Haywoman and @SandraT1960, I appreciate the update. Hope it won't bother you again. 😉 

 

If you have further questions or comments, let me know! 

Heydy | Community Moderator, Fitbit

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I am having same issue and can not get it to resolve

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I fixed it once then got a new phone and was never able to get it to sync. I wasted a bunch of time trying to sync it but gave up on it! I wish I would have just bought an Apple Watch. I don’t recommend Fitbit to anyone.

Sent from my iPhone
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