08-14-2017
12:02
- last edited on
09-09-2020
09:26
by
MatthewFitbit
08-14-2017
12:02
- last edited on
09-09-2020
09:26
by
MatthewFitbit
When I try to turn in all day sync it tells me I need to pair my tracker wven though it's already paired and when I click set up it just say looking and loses connection with tracker. I then have to force close app and turn off all day sync before it phone can connect with the tracker.
04-06-2018 20:44
04-06-2018 20:44
Best Answer04-17-2018 15:53
04-17-2018 15:53
Happy 😃 it worked for you!
Best Answer04-17-2018 15:54
04-17-2018 15:54
Happy 🤗🤗🤗 to hear it worked!
Best Answer04-17-2018 15:55
04-17-2018 15:55
Great news! So happy it worked!
Best Answer05-11-2018 09:02
05-11-2018 09:02
Awesome! I have been having the same problems and I tried your “forget device” suggestion and it’s working again!!
Best Answer05-11-2018 17:43
05-11-2018 17:43
Best Answer07-02-2018 11:22
07-02-2018 11:22
This has worke for me also. Thanks, I was just about to throw my device out of the window.
07-02-2018 15:02
07-04-2018 08:15
07-04-2018 08:15
Thank you. Wasted so much time trying to pair the Fitbit and phone with restarting but wouldn't work but simply telling Bluetooth to forget this device and pairing again worked immediately.
Best Answer07-21-2018 07:35
07-21-2018 07:35
Thanks Mesirm for posting, this finally worked for me.
Been trying to fix it for 10 days after getting new iphone 7.
Followed all the tips in different forums, but none worked.
Phone would sync data each time I opened the app, but notifications and all day sync not working.
Made sure old phone was not attached and tried every tip.
When turning on in settings menu, would get failed to pair error message.
Even went to extent of deleting fitbit from my account, deleting the app, re-starting the fitbit and re-installing everything from scratch without success.
Your method fixed it in seconds.
Best Answer07-24-2018 07:40
07-24-2018 07:40
So happy it worked.
Best Answer08-27-2018 06:16
08-27-2018 06:16
Thanks Mesirm I just wish I’d seen your post a couple of days ago as I’ve been fruitlessly following the force quit, reinstall, restart etc with no success at all. Tried your solution and instant success - thank you for sharing- John
Best Answer08-27-2018 09:30
08-27-2018 09:30
Best Answer09-14-2018 21:59
09-14-2018 21:59
Well, all I can say is.....THANK YOU! I have worried with this problem for days and I finally looked online. Your note was the only one which WORKED!
Best Answer09-15-2018 07:39
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-15-2018 07:39
Hey guys! I hope you are doin' great!
It seems that your Charge 2 is syncing fine now, right? Thanks for those who posted the pretty much helpful tips, I'm pretty sure that they will keep helping out other users with the same issue, to solve it.
If you have further questions or comments, please keep me posted!
09-15-2018 08:17
09-15-2018 08:17
Best Answer09-15-2018 09:25
09-15-2018 09:25
Best Answer09-17-2018 05:30
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-17-2018 05:30
Sounds great that your Charge 2 is working fine now @Haywoman and @SandraT1960, I appreciate the update. Hope it won't bother you again. 😉
If you have further questions or comments, let me know!
Best Answer12-06-2018 14:41
12-06-2018 14:41
I am having same issue and can not get it to resolve
Best Answer12-06-2018 17:31
12-06-2018 17:31