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Another Charge 3 Screen issue

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‎10-09-2021 12:02

‎10-09-2021 12:02

Need help with charge 3. I've read through a lot of forums trying to figure it out to no avail. 3 days ago, display won't turn on. I've tried reboot by holding button while on charger several times. It would vibrate when hitting the button, a second or so later, vibrate again. Never a smiley face or anything else after multiple attempts. Today, when I push the button, it is non stop it vibrating and nothing on the face. It still counts steps and syncs.Although syncing is coming up with occasional errors. I've tried changing clock faces too. Please help.

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‎10-10-2021 11:08 - last edited on ‎10-14-2023 18:33 by Fitbit Moderator

‎10-10-2021 11:08 - last edited on ‎10-14-2023 18:33 by Fitbit Moderator

@Jabramson Welcome to the Fitbit Community!

Sorry to hear about this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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