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Another white lines victim here :(

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Hi!

My beloved Fitbit is showing the common white stripes. Made me really sad, I like my Charge 3, tracking sleep, my exercises and steps.

I tried all Reset/Reboot options, nothing works! Help! :..(

Thanks

Fulya

 

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@FulyaT Sorry to hear about your troubles.  At this point, you should reach out to Customer Support for guidance.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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@FulyaT Sorry to hear about your troubles.  At this point, you should reach out to Customer Support for guidance.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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I’m having the same issue with my Charge 3.  White lines appeared yesterday (June 4). Tried the tracker reboot through settings and while it was plugged in to charge, but no difference. Tracker is not responding well to vertical swipes either.  Is this part of the same issue?

 

help please!  I love my tracker and I’ve lost 45lbs since I started using it!!

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No sign of life from my Fitbit today:(.  The app shows that the battery is charging but the screen won’t turn on at all. A few white vertical lines that float across the face and then nothing. Any advice?

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I contacted Fitbit support and got a replacement for my case. Hope it will be delivered soon. 
Thank you for your quick actions Fitbit support 🙂

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