help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App won’t stay open

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-02-2019 11:09 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-02-2019 11:09 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

I try to open the app and it immediately goes back to my phone screen. It work first thing this morning but now it won’t open

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-03-2019 09:05 - last edited on ‎03-21-2025 09:51 by Fitbit Moderator

‎07-03-2019 09:05 - last edited on ‎03-21-2025 09:51 by Fitbit Moderator

@Grandmaof2 It's great to see that you've visited the Fitbit Community!

Let me help you with your Fitbit app. There was an issue yesterday that temporarily affected the app. You can try force closing the app and reopen it. I also suggest you restart your phone before opening it. Still this issue was resolved yesterday so I wanted to know if you are still having issues with this.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎07-26-2019 07:29

In response to AlvaroFitbit

‎07-26-2019 07:29

i'm having the same issue, restarted the phone, removed the app and it wont stay open. 

Best Answer
0 Votes