help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery draining quickly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-16-2020 19:25 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-16-2020 19:25 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

My charge 3 battery is draining within seconds after charging it. This started today. Can you please fix this problem. Before this happened it said my heart rate was 170 for over 200 minutes. This was also not accurate sense I had just woken up. 

 

Thank you

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-17-2020 15:42 - edited ‎09-24-2023 05:28

‎04-17-2020 15:42 - edited ‎09-24-2023 05:28

Hello @Nayduncan, welcome to the Community Forums. I'm sorry to hear that your Charge 3's battery has drained very quickly. Also, thanks for letting me know about the inaccurate heart rate reading.

I've seen you contacted our Support Team after posting here and that they are still helping you with this. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes