Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blank Screen

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

This is my second Charge 3. The first one had to be replaced due to it not working properly. 

This one now has a blank black screen and nothing i am doing seems to help. i have tried re-setting it by plugging it in. it still has the green light and vibration. It has over 50% charge and it is still syncing with my phone, but i miss my watch face and seeing everything on the actual watch. I cant find the area to chat with customer support like i have done in the past. 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

@Holliv Hello!  Sorry to hear about your troubles with your Charge 3.  Have you tried changing the watch face?

 

If changing the watch face doesn't help, then you can reach out to Customer Support using this link

 

Best of luck!

 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

@Holliv Hello!  Sorry to hear about your troubles with your Charge 3.  Have you tried changing the watch face?

 

If changing the watch face doesn't help, then you can reach out to Customer Support using this link

 

Best of luck!

 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
0 Votes

yea i have tried that too. it just stopped working out of nowhere last night.

Best Answer

I dont have twitter so no other option to actually chat with someone.

Best Answer
0 Votes