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‎04-12-2020 06:17 - last edited on ‎09-17-2020 15:30 by

‎04-12-2020 06:17 - last edited on ‎09-17-2020 15:30 by

This is my second Charge 3. The first one had to be replaced due to it not working properly. 

This one now has a blank black screen and nothing i am doing seems to help. i have tried re-setting it by plugging it in. it still has the green light and vibration. It has over 50% charge and it is still syncing with my phone, but i miss my watch face and seeing everything on the actual watch. I cant find the area to chat with customer support like i have done in the past. 

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‎04-12-2020 06:21

‎04-12-2020 06:21

@Holliv Hello!  Sorry to hear about your troubles with your Charge 3.  Have you tried changing the watch face?

 

If changing the watch face doesn't help, then you can reach out to Customer Support using this link. 

 

Best of luck!

 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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3 REPLIES 3

‎04-12-2020 06:21

‎04-12-2020 06:21

@Holliv Hello!  Sorry to hear about your troubles with your Charge 3.  Have you tried changing the watch face?

 

If changing the watch face doesn't help, then you can reach out to Customer Support using this link. 

 

Best of luck!

 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎04-12-2020 06:26

In response to Heather-S

‎04-12-2020 06:26

yea i have tried that too. it just stopped working out of nowhere last night.

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‎04-12-2020 06:27

In response to Heather-S

‎04-12-2020 06:27

I dont have twitter so no other option to actually chat with someone.

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