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Buzzing noise

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‎10-25-2017 19:07 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

‎10-25-2017 19:07 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

I have been using my fit bit for about 8 months now and I noticed that today it is making a random little buzz noise now and then. It seems to be happening more regularly as the day is going on. Any thoughts on how to fix it? 

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11 REPLIES 11

‎10-26-2017 07:57

‎10-26-2017 07:57

@AshleyMM Welcome to the Fitbit Community! I hope you're doing well! Could this be the reminders to move alarms? Have you notice at what time does this happens or is it randomly? Check the following buzzes and let me know at what time do they happen. In the mean time please restart your tracker few times by doing the following:

 

Plug the charging cable to your computer or UL certified wall adapter.
Align the contacts of the tracker with the charging cable and plug it in making sure it snaps securely.
Your tracker should start charging.
Press the button for 10 to 12 seconds.
You should see your tracker's firmware version and you can now unplug your tracker.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-26-2017 08:04

In response to AlvaroFitbit

‎10-26-2017 08:04

Definitely not the reminders to moves. Like I mentioned, I have been using it for  some time now and this is more like a tiny buzz not a vibration at all. 

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0 Votes

‎11-21-2017 08:35

In response to AshleyMM

‎11-21-2017 08:35

@AshleyMM sorry for the delay, since the issue wasn't fixed by restarting it and you know it isn't a normal behavior I suggest you contact our Support Team for further assistance. They are able to review your tracker's data and provide options for you.

 

Keep me posted!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-10-2017 21:53

‎12-10-2017 21:53

Mine has just started doing this also. I’ve had it for about 18 myths and this bizarre random little buzz sound just started a few days ago. Did you ever get a decent answer? Is yours still doing that?

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‎12-11-2017 10:33

In response to Msbeans

‎12-11-2017 10:33

@Msbeans Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your tracker is also having this issue. Did you try the restart suggested in one of my previous posts? If this doesn't work then please contact our Support team.

 

Keep me posted!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-12-2017 00:12

In response to AlvaroFitbit

‎12-12-2017 00:12

I just tried it - will let you know if buzz starts again. I’m looking forward to not being buzzed awake throughout the night, so I hope this works!

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‎12-12-2017 08:23

In response to Msbeans

‎12-12-2017 08:23

@Msbeans if this is the case check if you don't have any alarms set at the incorrect time (for example set at 2 AM instead of 2 PM).

 

Keep me posted!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-15-2018 15:06

‎02-15-2018 15:06

I am having the same issue as well. I’ve tried restarting and it still happening. How did it get fixed?

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‎02-15-2018 15:07

In response to AlvaroFitbit

‎02-15-2018 15:07

Can you help me as well?

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‎02-20-2018 09:24

In response to SaraPoCo

‎02-20-2018 09:24

@SaraPoCo Welcome! Thanks for being part of our Community!  Thank you for restarting the tracker following my previous instructions. Have you check the Reminders to move and alarms set on your tracker? Are any of these active? What time are they active for? Have you noticed this happening at a certain time or just randomly?

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎04-23-2020 06:04

In response to AlvaroFitbit

‎04-23-2020 06:04

It says to restart and to push the button. What button?

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