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Calorie graphs are incorrect

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‎10-11-2019 17:00 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-11-2019 17:00 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

Every line in the 3-month calories burned page has a star for the goal being met but I have not in fact met the goal for every bar (each bar is 7 days) - I've tried communicating with Fitbit regarding this to no avail

 

 

Moderator edit: updated subject for clarity

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‎10-13-2019 10:30 - last edited on ‎11-04-2025 06:54 by Fitbit Moderator

‎10-13-2019 10:30 - last edited on ‎11-04-2025 06:54 by Fitbit Moderator

@Steve_11_ Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

Let me help you with your calories graphs. Could you share a screenshot of what you are seeing on your account compared to daily caloric burn? Also try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-13-2019 11:20

In response to AlvaroFitbit

‎10-13-2019 11:20

Hello AlvaroFitbit,

I tried logging out and restarting my phone again to no avail.

1111111111111111111111
Has a daily goal of 3,000

222222222222222222222222
Has a daily goal of 19,000

Thanks,
Steve

Sent from Mail for Windows 10
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