help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't quick reply to text messages-Charge 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-15-2021 18:50 - last edited on ‎06-16-2021 14:52 by Fitbit Moderator

‎06-15-2021 18:50 - last edited on ‎06-16-2021 14:52 by Fitbit Moderator

Can't quick reply to text messages. The text messages show on my screen, but when i try to use a quick reply the device shows an error message to check Bluetooth settings. Doesn't make sense, charge 3 is connected to my phone's Bluetooth and syncing properly as well as transferring text messages. Any suggestions to get it working again? I think this happened after the most recent Android 10 update.

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-16-2021 14:51

‎06-16-2021 14:51

Thank you for visiting the Fitbit Community, @toddsdonald.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for the information provided.

 

In this case, I would recommend restarting your Tracker by following these instructions.

 

Whether this doesn't help, you can set up your Charge 3 as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1623880239419.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Please try once again to quick reply by following this guide.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes