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Can't update Fitbit app

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‎02-28-2020 07:22 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎02-28-2020 07:22 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I got a message to update the App. -That It won’t sync until it updates. I click on the update button and it takes me to the App Store but there’s no update to be had. Suggestions?

 

 

Moderator edit: updated subject for clarity

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‎03-01-2020 09:04 - last edited on ‎01-22-2025 06:19 by Fitbit Moderator

‎03-01-2020 09:04 - last edited on ‎01-22-2025 06:19 by Fitbit Moderator

@LKDMD It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you updating your Fitbit app. This is odd. Could you share a screenshot of both of the messages you are seeing on your phone? Try simply restarting your phone. If the issue persist then uninstall and reinstall the app.

Let me know how it goes.

Alvaro | Community Moderator

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