Changing wrists so my Charge 2 won't track so many steps

[LKJ65]

I set the fitbit for my right wrist but I've noticed that it records way too many steps as I'm right handed so records every time I move the arm.  Cooking dinner last night added 1200 steps! 

I want to wear the fitbit on the other wrist.  When I set it up originally I remember having to state which wrist I would wear it on.  Do I need to factory reset in order to do this?  or can I simply switch wrists?

Moderator edit: updated subject for clarity 

[HeydyF · Accepted solution]

Hey @LKJ65, welcome to the Forums! If you wear your Charge 2 on your dominant hand, it'll record more steps that are not actually steps because it is the hand that you use the most, to the tracker will pick those movements as steps. I urge you to take a look at the information in this post which explains how wrist Fitbit trackers record steps. 

In order to change wrist settings, on the Fitbit app, you just need to go to "Account" > "Charge 2" > "Wrist orientation" and there choose left or right depending on which one is your non dominant hand. There is no need to do a factory reset or even a restart, just sync your tracker when you are done with those changes and that's it. 😉 

Let me know the outcome! 

[LKJ65]

Many thanks.  All sorted and working well on the other wrist.

[HeydyF]

I appreciate the update my friend @LKJ65! Sounds pretty cool that your Charge 2 is giving you more accurate results by wearing it on the other wrist. If yo have further questions or comments, let me know. 😉 

I'll be around! 

[Shakeydeal]

I wear mine on my left hand (right handed), still records WAY to many steps. Accuracy is not the forte of this device.

[HeydyF]

Hey @Shakeydeal, it is cool to see yo around more often! Let me ask you this, are you doing some activities that require a lot of hand movements? Or do you spend a lot of time driving, specially on bumpy roads? If this isn't the case let me suggest you to perform a restart of your Charge 2 by following these instructions. 

Let me know how it goes! 

[kraftys]

Have a Fitbit Charge 2,  using Windows 10 on my desktop.  Been trying to use forums to help me for several hours.

Want to change Dominate wrist,    need help

[HeydyF]

Hello @kraftys, it is great to see new faces around! If you'd like to change the wrist position, please do the following: 

- Go to "Account" 

- Click on "Charge 2" 

- Click on "Wrist position" and select your dominant

- Don't forget to sync your tracker to save the changes

Let me know if that helps! 

[kraftys]

thank you

Done

[HeydyF]

You are more than welcome @kraftys! If you have further questions, let me know. 😉 

I'll be around! 

[ubpfc]

I have tried this several times but my Fitbit still stays upside down