02-04-2018
05:01
- last edited on
09-08-2020
18:54
by
MatthewFitbit
02-04-2018
05:01
- last edited on
09-08-2020
18:54
by
MatthewFitbit
Hello,
I'd like to buy a Xiaomi Mi A1. So I want to know, if my Charge 2 ist compatible with this Smartphone.
Any experiences?
02-05-2018 05:59
02-05-2018 05:59
Welcome to the Fitbit Community @Sfit1993! I'm afraid to say that the Xiaomi Mi A1 isn't included in the Fitbit compatible devices. See below the Xiaomi devices that work with the Fitbit App:
Since the device is not listed, you can check the link at a later date to see if device support has been added. If by any chance you have another compatible device, computer/Mac you can definitely sync through those devices.
I really appreciate your understanding while our Fitbit team works to improve this experience!
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01-16-2019 00:07
01-16-2019 00:07
Not supporting
01-16-2019 00:46
01-16-2019 00:46
Hi I have a Xiaomi A2 Lite that did work OK until the Android 9 (pie) update. Now will not sync or connect. The fitbit app is obviously broken on Android 9!
01-16-2019 04:19
01-16-2019 04:19
yes, I am using Mi A1 - After Android 9 update I can't connect with charge 2.
01-16-2019 12:28
01-16-2019 12:28
Hi, I had a similar problem. See if you can borrow a another older android version phone (ideally from the 'Compatible' phone list) from family/friend to install the fit bit app, and log in, connect and then sync. Then hopefully, back on your Mi A1 it will start to work again. This fixed the problem for me (using a Moto G5 on Android 8.1).
You can then uninstall the app from the other phone.
03-02-2019 13:09
03-02-2019 13:09
I own a mi a 1
I have to sell Fitbityou don't get notifications.
I am very dissatisfied about Fitbit.
Android one not included!
Why?
Many other cheaper smartband works with Xiaomi device
03-05-2019 11:41
03-05-2019 11:41
@Groby Welcome! It's good that the community is growing! Sorry to hear that you can't sync your device with your phone. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
03-05-2019 18:29
03-05-2019 18:29
I am on Android pie .. i tried connecting with Bluetooth but its not connecting with charge 2. I have done factory reset in both fone and charge 2 also but charge 2 connects with moto G4
03-06-2019 11:19
03-06-2019 11:19
We also have a Xiaomi Mi A1 that initially worked but stopped pairing via Bluetooth after upgrading to Android 9 (Pie). Reported here, please vote for it if you like:
04-28-2019 13:53
04-28-2019 13:53
...and we later found a workaround, see link above.