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Charge 2 - Display fading

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‎07-23-2019 10:38 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-23-2019 10:38 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

Even after charging the display is becoming lighter and lighter,I can barely see it in the day time now.

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‎07-24-2019 11:02 - last edited on ‎03-07-2025 07:10 by Fitbit Moderator

‎07-24-2019 11:02 - last edited on ‎03-07-2025 07:10 by Fitbit Moderator

@Stacie85, welcome! Thanks for being part of our Community! 

Let me help you with your Charge 2 display fading. Try restarting your device by following these instructions to help solve the issue.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-26-2019 14:55

In response to AlvaroFitbit

‎07-26-2019 14:55

Hi Alvaro,

 

I tried restarting the Fitbit with no luck whatsoever. It’s still very difficult to see unless I’m in a very dark setting.

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‎09-09-2019 03:25

In response to AlvaroFitbit

‎09-09-2019 03:25

Hi, my display has been fading over the last week. I have followed forum advice on re-starting 3 times but it seems to have speeded up the fading! I can't see anything except a few dots now 😬 please can you help? I love my Fitbit!

Maddy

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‎10-03-2019 10:23 - last edited on ‎03-07-2025 07:09 by Fitbit Moderator

In response to Ossy13

‎10-03-2019 10:23 - last edited on ‎03-07-2025 07:09 by Fitbit Moderator

@Ossy13 Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your Charge 2 display is fading and thank you for restarting your device. I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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