help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 Map Track no longer works

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-04-2020 15:58 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-04-2020 15:58 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

Thurs 5th Mar 2020

Hi

I have posted many comments re this problem. See my previous posts “same heading as above”.

I am pleased to report that I updated both my wife’s and my Charge 2 to version 3.16 released 4th Mar (1 day ago).

The track my walk mapping has now been fixed and works on both Charge 2's including pace etc.

Thx Fitbit. I hope it will still be there when walking tomorrow.

Cheers

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-05-2020 08:07

‎03-05-2020 08:07

@Leegle It's great to see that you've visited the Fitbit Community!

 

Really happy to hear that the new app version is working fine for you now. I would just like to clarify that the update is for the app itself not for your tracker, this is to avoid confusion with a proper Firmware update that would be for the tracker itself.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes