05-01-2019 11:52 - last edited on 09-08-2020 16:26 by MatthewFitbit
05-01-2019 11:52 - last edited on 09-08-2020 16:26 by MatthewFitbit
I want to give my Charge 2 to a friend. I haven't used it for 6 months & I'm unable to charge the battery. Any tips please. Thank You.
05-02-2019 11:40
05-02-2019 11:40
@Mond01949 Welcome! It's nice to have you on board!
I will assist you with charging your Charge 2. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves. You can also find additional suggestions here.
Let me know how it goes.
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05-02-2019 23:42
05-02-2019 23:42
Hi, thanks for your response. I have taken your advice & still the battery is flat.