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Charge 2 Sync data

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‎10-19-2020 00:00 - last edited on ‎10-21-2020 14:32 by Fitbit Moderator

‎10-19-2020 00:00 - last edited on ‎10-21-2020 14:32 by Fitbit Moderator

Hi

I have a charge 2 and have been walking over 20000 steps a day for a challenge. These have registered on my watch but I’ve just had my latest stats report from Fitbit and several days are showing with a much lower step count.

 

Ive synced my watch and that seems to be working properly.  Is there a way to rescue the previous data? Why would it be different? Can anyone advise please?

 

Many thanks. 

 

 

Moderator edit: updated subject for clarity. 

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