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Charge 2 battery draining quickly

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‎05-26-2019 20:39 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎05-26-2019 20:39 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

My Chrage 2 fitbit battery is draining withing hrs. I observed that all of sudden that green light at the back of the Charge 2 is too shiney than before. Also on Charge 2 screen i observed bit of water drops. Please help in resolution. I bought Charge 2, 2 years back. 

 

 

Moderator edit: updated subject for clarity

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‎05-27-2019 12:11 - last edited on ‎06-17-2025 07:46 by Fitbit Moderator

‎05-27-2019 12:11 - last edited on ‎06-17-2025 07:46 by Fitbit Moderator

@SumeetRathod It's great to see that you've visited the Fitbit Community!

Let me help you with you Charge 2 battery issues. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves. You can also find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-01-2019 05:18

In response to AlvaroFitbit

‎06-01-2019 05:18

Thanks for your response. I tried it but still my battery draining within 4 hrs after full charge. One thing which I observed is, now only 1 green light at the back of the FitBit is on and other green light is not on. Now it is not charging at all.

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‎06-02-2019 11:32

In response to SumeetRathod

‎06-02-2019 11:32

My Charge 2 isn't quite as bad as this one, but it's also dying with no warning after two days. It seems to be charging OK and works fine but then two days later it's dead with no warning (I used to get an email notice when it synced and noticed the battery was low). Suggestions? I can try turning off notifications from my phone although I don't seem to be getting the at the moment, anyway (maybe a related problem?)

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