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Charge 2 battery draining quickly

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‎09-16-2019 11:39 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-16-2019 11:39 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

I fully charged my fitbit charge 2 yesterday how come its lost 25% of battery already within a 24hr period? . I've had the watch about a 15 months now. Any ideas? 

 

 

Moderator edit: updated subject for clarity

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‎09-17-2019 08:48 - last edited on ‎01-31-2025 10:03 by Fitbit Moderator

‎09-17-2019 08:48 - last edited on ‎01-31-2025 10:03 by Fitbit Moderator

@Suzi73 A warm welcome to our Community!

Let me help you with your Charge 2 battery life. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves. You can also find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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